Refund Policy

Returns

Due to the nature of the products, we cannot do returns.

If you would like to proceed with an exchange, please be aware that all associated shipping costs will be the customer's responsibility. Kindly reach out to us at info@triunethreads.com to initiate the process.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.